Shop Talk Blog

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Blog

  • December 31, 1969
New Feature for Lube Sticker Pro New Feature for Lube Sticker Pro
New Feature for Lube Sticker Pro
02-16-2018
New Feature for Lube Sticker Pro
Matco Maximus Now Has Digital Vehicle Inspections from BOLT ON Matco Maximus Now Has Digital Vehicle Inspections from BOLT ON
Matco Maximus Now Has Digital Vehicle Inspections from BOLT ON
02-16-2018
Matco Maximus Now Has Digital Vehicle Inspections from BOLT ON
February Trade Show Tour February Trade Show Tour
February Trade Show Tour
01-31-2018
February Trade Show Tour
How to Collect and Use CRM Info How to Collect and Use CRM Info
How to Collect and Use CRM Info
01-25-2018
How to Collect and Use CRM Info
Communication Part 2: Writing Up Customer Concerns Communication Part 2: Writing Up Customer Concerns
Communication Part 2: Writing Up Customer Concerns
01-19-2018
Communication Part 2: Writing Up Customer Concerns
Communication Part 1: Getting Info Before The Customer Arrives Communication Part 1: Getting Info Before The Customer Arrives
Communication Part 1: Getting Info Before The Customer Arrives
01-16-2018
Communication Part 1: Getting Info Before The Customer Arrives
Pro Call: Know Your Customers The Moment They Call Pro Call: Know Your Customers The Moment They Call
Pro Call: Know Your Customers The Moment They Call
01-15-2018
Pro Call: Know Your Customers The Moment They Call

Let's Talk Shop!

Our Shop Talk Blog shares the insider advice needed to increase profits & efficiency. Learn what's working right now for repair shops all across the country.

New Feature for Lube Sticker Pro

February 16, 2018

Great news!

Now, shops who have an active ProDemand/ShopKey Pro account can now use a new feature that not only gives you the Service...

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Matco Maximus Now Has Digital Vehicle Inspections from BOLT ON

February 16, 2018

The new Matco Tools Maximus is now premiering with BOLT ON's Digital Vehicle Inspections.

Your shop can now perform a vehicle diagnostic on...

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February Trade Show Tour

January 31, 2018

February is a cozy month: where the travel dies down now that the holidays are over. However, for us, we're gonna keep hitting the road hard....

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How to Collect and Use CRM Info

January 25, 2018

Every time a customer comes into your shop, you gather their information. This information can build a relationship with each customer and...

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Communication Part 2: Writing Up Customer Concerns

January 19, 2018

In the previous blog "Getting Info Before the Customer Arrives," we discussed how important proper communication is to the whole service...

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Communication Part 1: Getting Info Before The Customer Arrives

January 16, 2018

The whole service process, from beginning to end, requires good communication. It starts with the initial write-up of the customer, and ends...

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Pro Call: Know Your Customers The Moment They Call

January 15, 2018

Would you like to sell six times more recommended services and see all your customers’ information the moment the phone rings? Now, thanks to...

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Updating Dad's Shop

January 12, 2018

It's a new year, which means it's time for changes. 

There are many shops out there that are owned and operated by multiple generations of...

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January Trade Show Tour

January 10, 2018

2017 was an incredible (and busy) year for us! 2018 is going to be no different. In fact, it's going to be even crazier than before. And now...

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Wrenchin' Up With The Wiser Adviser

January 09, 2018

Jim Bate, of Wrenchin’ Up, with this insightful interview at NACE last summer, gives me six minutes to give a glimpse into digital vehicle...

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