Shop Talk Blog

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ABC News Shares How BOLT ON Improves Customer Trust

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Let's Talk Shop!

Our Shop Talk Blog shares the insider advice needed to increase profits & efficiency. Learn what's working right now for repair shops all across the country.

Do your customers trust you? How can they know if your shop is telling the truth?

BOLT ON TECHNOLOGY creates better communication and transparency between techs and customers. That’s why ABC15 News, in Scottsdale, Arizona, took a closer look at how our technology is helping shops across the country.

Elsie Alford, who owns CARLIFE Professional Auto Service, in Scottsdale, was interviewed by ABC15 and said BOLT ON was the technology her shop needed. Alford explained she can now show customers what her techs are doing and what needs fixing. CARLIFE has been a customer of BOLT ON for the last few years, and Alford told ABC15 that having it has upped her customer service significantly.

BOLT ON is trusted by thousands shops across the United States and Canada. This is the first time the software has been featured on the news, so we are very excited!

FOR MORE INFO

To see the full news story, click here. If you’d like to see how we can help improve your customer service, increase shop productivity and generate more revenue, Request a Demo here.

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Posted by Danielle Krout

As the Communications Specialist, Danielle handles video and writing content. Danielle joined BOLT ON in May 2017, following her time working as the Communications Specialist for The Community Foundation for the Alleghenies where she wrote articles and did video content. Before that, she spent eight years in the news industry working for CBS. She earned her bachelor’s degree in Communications from Indiana University of Pennsylvania where she was a member of the Sigma Kappa sorority.