Shop Talk Blog

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Wiser Adviser and The Car Doctor Talk Shop

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Let's Talk Shop!

Our Shop Talk Blog shares the insider advice needed to increase profits & efficiency. Learn what's working right now for repair shops all across the country.

BOLT ON has been hitting the airwaves a lot recently. Most recently, we’ve had our own Wiser Adviser (John Burkhauser) appear on The Car Doctor Radio Show. The Car Doctor is a 24/7 hotline where host, Ron Ananian, helps solve vehicle problems.

The Car Doctor airs on Saturdays from 2pm-4pm, EST on the radio and Podcasts. For more than 25 years, he has been helping car lovers and shops “fix everything but a broken heart.” This car enthusiast is based in Waldwick, New Jersey.

Ananian was intrigued by the capabilities of BOLT ON and how it can simplify life for shop owners, staff, and customers. This car lover and shop veteran said he loves to tell listeners about the helpful products he finds.

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”I was skeptical at first, I have to admit,” said Ananian. “I had my doubts. Look at all this technology you guys have; wouldn’t it complicate the shop process?”

“The inspection is the key piece of the program,” said Burkhauser. “Our technology takes the customer right to the bay, without even being there. It gains customer trust.”

Ananian said the texting brings a new level of communication and ease to getting in touch with customers. It makes everyone’s life easier.

“You help repair shops communicate with customers in ways they’re not used to,” said Ananian. “There’s a lot of advantages for shops.” [through BOLT ON.]

The digital inspection process was really the highlight of the show. It is showing shops how simple the process is and how to improve the overall day-to-day experience.

Listen to all the Wiser Adviser show highlights here: The Car Doctor

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Posted by Danielle Krout

As the Communications Specialist, Danielle handles video and writing content. Danielle joined BOLT ON in May 2017, following her time working as the Communications Specialist for The Community Foundation for the Alleghenies where she wrote articles and did video content. Before that, she spent eight years in the news industry working for CBS. She earned her bachelor’s degree in Communications from Indiana University of Pennsylvania where she was a member of the Sigma Kappa sorority.