Hundreds of auto repair shops are removing the guesswork from handwritten vehicle inspections, repair orders and service recommendations through the use of automotive software designed to simplify processes, save time and boost productivity.
Below are 7 fool-proof tips for using vehicle maintenance software to improve overall shop operations.
- Scan VINs
Jotting down a VIN is easy, right?
Sure. Getting each and every letter and number correct – and making sure it’s legible – is something entirely different. Using Mobile Manager Pro to scan a VIN eliminates the need to decipher grease-stained repair orders, lessens the possibility of mistakes and saves time.
- Quickly review pending service recommendations
Our research has shown that nearly 75% of vehicles being serviced are having an oil change performed. More than likely, additional services or regular maintenance is also needed.
Mobile Manager Pro alerts service advisers and techs to all pending services when a customer arrives. Our technology maintains a vehicle service history and offers suggestions that are either pending since a past appointment or are due for regular maintenance.
- Start repair orders on a tablet or mobile device
With our wireless automotive software solution, techs can meet customers at their vehicle and begin the digital multi-point inspection or repair order using a handheld device. Best of all, the process can conclude the same way it began – with a tablet or mobile device.
- Build orders and more with the click of a button
Mobile Manager Pro eliminates hard-to-read handwriting and speeds up the multi-point inspection and repair order process, allowing more time to service additional vehicles. Without adding more staff or adjusting work schedules, productivity and higher profits can be increased.
- Add photos to each vehicle service recommendation
What better way to prove that a customer needs new brakes than to show it? Techs do this daily by taking multiple photos of vehicle conditions, underlining the need for recommended services.
Without pictures, customers often believe that shops exaggerate the severity of service suggestions strictly to make more money. Showing a customer pictures can increase repair order revenue by 30% or more. It’s much harder to refuse brake work after seeing the extent of the issue.
- Text customers a vehicle diagnosis with images
Mobile Manager Pro features built-in text and email functionality, enabling techs to easily send estimates, multi-point inspections, photos and more, directly to customers. This speeds up customer approval times from the national average of one hour and 17 minutes to a mere 37 minutes, or less.
- Use mobile technology that fully integrates with your shop management system
Our mobile technology transmits data automatically into the shop management system without any effort on your part. This eliminates the need for double entries as is commonly the case with paper repair orders and handwritten inspection reports.
For more information, call 610-400-1019