---
title: "Product Update: December 2025"
description: Latest product updates and announcements.
image: https://blog.boltontechnology.com/hubfs/bot_header.png
---

![](https://blog.boltontechnology.com/hubfs/bot_header.png)

# Product Update: December 2025

We’ve shipped a new set of improvements across **Retention Pro**, **ProPack / Mobile Manager Pro (MMP)**, **Message Manager**, and **Report Pro**—focused on making day-to-day workflows faster, clearer, and more dependable.

## Retention Pro (v5.25.0)

### Set customer language preferences from the Messaging page

You can now tag customers as **English or Spanish directly from the Messaging page**, without needing to open the customer profile.  
Why it matters: Your team can personalize outreach faster, reduce message friction, and keep lists cleaner—especially when working high-volume campaigns.

### MyList imports now display correctly

If you’ve imported customer email/address data and MyList didn’t show the expected customer list, that issue has been fixed.  
Why it matters: You can trust your imported data to appear where you need it, avoiding rework and preventing missed outreach opportunities.

### Appointment List View colors restored

We fixed a UI issue where the **Appointment Calendar List View** wasn’t showing the same color indicators as the 1-day / 3-day / week views.  
Why it matters: Color cues help advisors and front office teams scan the day quickly, spot scheduling patterns, and reduce mistakes.

### Visit spending now displays across all campaigns

A condition that limited **visit spending** reporting to only certain campaign types has been removed.  
Why it matters: You get consistent performance insight across every campaign—making it easier to compare results and make confident marketing decisions.

### White-label branding groundwork (logos & colors across multiple companies)

We’ve begun initial enablement work to support **white-label functionality**, including the ability to manage **logos and colors** for multiple companies.  
Why it matters: This lays the foundation for a more branded experience and smoother management across multi-location or multi-brand operations.

### Deferred Work report estimate total corrected

We fixed an issue where the **Deferred Work report** could show **$0** instead of the intended estimate total by correcting the underlying calculation logic.  
Why it matters: Deferred work is future revenue—accurate reporting helps you prioritize follow-up, improve capture rate, and forecast more reliably.

### Area Mail option removed

Because **Area Mail** isn’t currently supported, it has been removed as a campaign option.  
Why it matters: Fewer dead ends in the product means less confusion for your team and a cleaner, more dependable campaign workflow.

### Expanded template offerings (Rebate Checks + Bilingual Mailers)

We added more **Rebate Check** offerings and **Bilingual Mailers** to your available template options.  
Why it matters: More ready-to-use creative gives you faster campaign launches and better engagement—especially for bilingual customer bases.

### Preparing an improved workflow view inside Retention Pro (WIP Board refactor)

We’ve started refactoring the **Work-In-Progress (WIP) Board** so it can be used directly in Retention Pro.  
Why it matters: This sets up a more unified workflow experience—helping teams track vehicle status and manage shop flow without bouncing between tools.

---

## Retention Pro Calendar

### Click-to-create appointments from a calendar time slot

You can now **click directly on a time slot in the calendar to create an appointment**.  
Why it matters: Fewer clicks means faster scheduling, less time on admin tasks, and an easier experience during busy call volume.

---

## ProPack / Mobile Manager Pro (MMP) — DVI v4.27.0

### Work Orders: Part # no longer disappears

We fixed an issue where the **Part #** could disappear when opening Work Orders.  
Why it matters: Accurate parts details support smoother estimating, fewer tech/advisor back-and-forths, and better billing accuracy.

### Vehicle section fields save reliably (including color)

We resolved an issue where vehicle fields (like **color**) were not saving correctly and wouldn’t display after reopening.  
Why it matters: Reliable vehicle data reduces duplicate entry, prevents confusion at check-in, and keeps records consistent for future visits.

### Vehicle Memo saving restored

Vehicle **Memo** entries now save correctly.  
Why it matters: Notes are often the difference between “good service” and “great service”—this ensures important context sticks with the vehicle.

---

## Message Manager

### Appointment reminders now send to all customers consistently

Appointment reminders are now sent correctly to **all customers**.  
Why it matters: Consistent reminders reduce no-shows, protect your schedule, and help keep bays full.

---

## Report Pro

### Work In Progress hours update in real time

The Work In Progress screen now updates so hours display **in real time**.  
Why it matters: Real-time visibility helps managers make quicker staffing and workflow decisions—and keeps production tracking accurate.

### Better Mitchell 9.2+ revision handling (fewer data/formatting errors)

We updated how Report Pro reads revision data from **Mitchell 9.2+**, resolving data and formatting issues.  
Why it matters: Cleaner data means more trustworthy reports and fewer “why doesn’t this match?” troubleshooting moments.

### Inspection videos open properly after updates/moves

We fixed an issue that could prevent videos from opening in inspections after being moved/updated.  
Why it matters: Customers are more likely to approve work when they can clearly see what you see—video accessibility supports transparency and trust.

 

[Product Update](https://blog.boltontechnology.com/topic/product-update), [Updates](https://blog.boltontechnology.com/topic/updates)

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