We’re excited to share the latest round of improvements across Retention Pro, MyShopManager, Report Pro, and Mobile Manager Pro (MMP).
This release focuses on making your day-to-day shop operations faster, clearer, and more reliable—with better scheduling tools, improved repair order workflows, and important fixes that help you communicate clearly with customers.
Whether you’re managing appointments, sending out mailers, building estimates, or completing inspections, this update is designed to keep your team moving efficiently and prevent costly mistakes.
You can now drag and drop appointments directly on the Retention Pro calendar.
Why it matters: Quickly move appointments around without extra clicks, helping service advisors stay organized during busy days.
We’ve enhanced how estimate creation works within the Repair Order page.
Why it matters: This prepares your shop for upcoming Miles-powered web-based DVI and offers a more streamlined experience when building accurate estimates.
Better validation ensures customer addresses are correct before sending Direct Mail campaigns.
Why it matters: Fewer returned mailers and stronger results from your marketing efforts.
If someone texts your shop and isn’t in your system yet, you can now rename them instantly.
Why it matters: Cleaner communication history and easier follow-up, especially for new leads.
We expanded system communication around line items and repair orders.
Why it matters: More accurate write-backs and fewer manual updates when working between Bolt On and Mitchell1.
The Reviews section is now easier to use on phones and tablets.
Why it matters: Faster access on the go—whether you’re reviewing feedback or coaching team members.
We improved how appointments stay in sync with connected SMS and scheduling tools.
Why it matters: Reduces mismatched schedules and keeps your entire team on the same page.
A fix ensures residential addresses aren’t incorrectly marked as business addresses.
Why it matters: All eligible customers now receive your Direct Mail campaigns.
Labor notes now appear in the correct place above labor lines.
Why it matters: Customers get clearer explanations of the work performed.
Job titles are now visible again in:
Legacy Landscape / Portrait
Legacy Pre-Printed Standard
Professional Legacy / Simple
Why it matters: More professional, easier-to-read invoices.
Videos and images from inspections prior to v4.23.0 now display correctly.
Why it matters: You maintain full DVI history and supporting documentation.
Right-click menu access has been restored.
Why it matters: Quicker technician actions and smoother workflow navigation.
QR scanning now works again during device configuration following Android 15 changes.
Why it matters: Fast, frustration-free setup when connecting devices to your shop’s database.
With improvements across scheduling, repair orders, inspections, and communication, these updates help your shop:
Work faster during busy times
Keep repair orders and invoices accurate
Maintain consistent communication with customers
Reduce setup time and prevent workflow interruptions
Get more value from the tools you already use
We’ll continue rolling out enhancements that support your shop’s productivity, customer satisfaction, and long-term success.