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Shop Talk Blog | Auto Repair Software

Our Shop Talk Blog shares the insider advice needed to increase profits & efficiency.
Learn what's working right now for repair shops all across the country.

How Carrier Filtering Impacts Your Texting with Customers

Feb 24, 2020
Carrier filtering can be a stressful feature for business owners attempting to communicate with their customers via text messaging. We’ll break down the what, why, and how so you’re aware of this feature implemented by wireless carriers and the[…]
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What Customers Are Looking For In an Auto Repair Shop

Feb 17, 2020
Keeping customers happy is the most important part of business ownership. As an owner, you’re likely always wondering how to better your customer experience to keep those loyal to your shop continuously happy while simultaneously bringing in and[…]
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3 Digital Tips To Gain Customers in The Automotive Repair Business

Feb 10, 2020
As an owner, constantly being on the lookout for new business comes with the territory. At times it can feel daunting to effectively communicate the great work your shop does in order to attract new customers. Traditional marketing can work well,[…]
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Overcoming Negative Perception In Auto Repair

Feb 03, 2020
It can be hard trying to control the sometimes uncontrollable. Perceptions are tricky and easily spread, which is nerve-wracking for a shop owner. Unfortunately our industry has been plagued for a long time with the cloud of negative feelings that[…]
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Biggest Pain Points in Auto Repair

Apr 01, 2019
Shop owners across the country all suffer from some of the same pain points in their automotive repair shop. It’s more than knowing what goals to set, or the best practices for communicating with a customer. It's fundamental, every day, mundane[…]
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How to Up-Sell Service Appointments at Your Repair Shop

Mar 07, 2019
As a seasoned automotive repair shop owner, you know by now that it costs more to win new business than it does to capitalize on the repeat customers your shop already has. Think about your customers and their spending habits. Do they only come to[…]
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