Shop Talk Blog

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"Here's My Card"

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February Trade Show Tour February Trade Show Tour
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Communication Part 2: Writing Up Customer Concerns Communication Part 2: Writing Up Customer Concerns
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Communication Part 1: Getting Info Before The Customer Arrives Communication Part 1: Getting Info Before The Customer Arrives
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Pro Call: Know Your Customers The Moment They Call Pro Call: Know Your Customers The Moment They Call
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Let's Talk Shop!

Our Shop Talk Blog shares the insider advice needed to increase profits & efficiency. Learn what's working right now for repair shops all across the country.

BOLT ON TECHNOLOGY’S Relentless Innovation continues improving your Shop’s Brand and Name by giving you a digital Business card to text.

You already know the value of using text to contact your customers with status reports and digital inspections. Customer response and appreciation shows that they, too, value text as an efficient form of communications.

BOLT ON has made the introduction of this breakthrough technology to your new and current customers by automatically providing your shop with an electronic business card sent right to their phone the first time you text them. With just a few taps on their smart phone, your customer now has all of your shop’s communication information in their contacts.

 

In the first text you send, you'll instantly provide your customer with:

  • Shop Name
  • Shop Phone Number
  • Shop Text Number
  • Web Page Address
  • Shop Address

Once your information is entered into the customer’s phone contacts, every time your shop contacts the customer about their vehicle, they will quickly respond knowing that they will get their vehicle back when they want it. Sooner than later.

“Wow! How do I get this new option? How much for my own digital business card,” you ask?

You already have it!  It is available to all our Shops using BOLT ON communications.

Start handing out those business cards with every text you send today, building a better tomorrow for you and your shop.

    

Posted by John Burkhauser

John is an Auto Repair Specialist with over 30 years of experience—with expertise ranging from A Level & ASE Certified Master Tech, Shop Advisor/Manager, to Automotive Trade School Instructor, Technical Writer, and now Director of Education at BOLT ON.