Shop Talk Blog

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Take Your Shop "Over The Road"

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Let's Talk Shop!

Our Shop Talk Blog shares the insider advice needed to increase profits & efficiency. Learn what's working right now for repair shops all across the country.

The 1 thing your toolbox is still missing... and how it affects your shop

~ Written by 30-Year Auto Repair Veteran, John Burkhauser



All too often, mobile mechanics suffer from having to rewrite sloppy handwriting and deal with lost time, efficiency, and accuracy. More importantly, the inability to effectively communicate with customers leads to them not trusting your recommendations, and therefore, you not selling enough services.

Shops are stuck in the past because of paper inspections, outdated processes, and inadequate channels of communication. Because of this, your shop isn’t as productive as it should be.

Mobile Mechanic Tools

Fortunately, digital inspections are one of the most impactful tools available to today’s shops and can now be performed on the road with "Over The Road"—an extension of Mobile Manager Pro’s vehicle inspection program.

Over The Road Digital Inspections-690171-edited.jpgOver The Road was developed for mobile mechanics performing roadside assistance and maintenance on residential and fleet vehicles.

You can't control the crazy weather you work in, or how unrealistic your customers' requests become, but there are 2 things that are always true:

  1. Your knowledge and experience drives your business
  2. Some shops are simply better at retaining customers than others 

That's where we come in...

Get Better Tools Than That Other Guy

Nowadays, you can’t depend on paper and out-of-date business practices to grow your business. A mobile mechanic’s day depends more than ever on saving time and being a reliable problem solver. Adding Over The Road to your mobile mechanic tool box gives you just that.

Now you can instantly communicate in real-time with your shop management system, give your customers visual proof of why their vehicle needs service, and achieve 100% accuracy of all your customer and vehicle records right there on the road.

By using Over The Road on a carrier-enabled tablet with 4G capabilities, techs can now focus on the job at handnot the paperwork and back-and-forth with customers that comes from trying to explain their service needs.

See a Live Demo

Over The Road Advantages:

  • Increase your ARO revenue and customer trust
  • Protect your shop from false claims by taking photos of vehicle damage before you do any work
  • Decode VINs and license plates in seconds with 100% accuracy on all vehicle information
  • Share inspections with customers via text message
  • Keep accurate records of each tech's travel and on-the-job times with a simple clock in and out feature
  • Access repair information, diagrams, and wiring charts right at your vehicle

Become more organized, efficient, and faster at what you do!

*Available for Mitchell 1 Manager SE and Snap-On ShopKey SE users only*Over The Road Digital Inspections

    

Posted by John Burkhauser

John is an Auto Repair Specialist with over 30 years of experience—with expertise ranging from A Level & ASE Certified Master Tech, Shop Advisor/Manager, to Automotive Trade School Instructor, Technical Writer, and now Director of Education at BOLT ON.