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Shop Talk Blog | Auto Repair Software

Our Shop Talk Blog shares the insider advice needed to increase profits & efficiency.
Learn what's working right now for repair shops all across the country.

7 Tips on Delivering Extraordinary Service

Mar 16, 2018
~ By Bob Cooper of Elite
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How to Collect and Use CRM Info

Jan 25, 2018
Every time a customer comes into your shop, you gather their information. This information can build a relationship with each customer and even bring in new ones. Customer Relationship Management (CRM) is a way to put this data to use. The main[…]
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Communication Part 1: Getting Info Before The Customer Arrives

Jan 16, 2018
The whole service process, from beginning to end, requires good communication. It starts with the initial write-up of the customer, and ends when they pick up the vehicle. Every step in between being just as crucial. If communication fails anywhere[…]
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Pricing, Ethics and the Reputation of Your Business

Dec 13, 2017
Guest Blog By Bob Cooper (Elite Worldwide) At Elite, we know that once someone comes into your shop, you’ll do everything you can to generate a happy customer, and make a fair profit. Unfortunately, some customers will put you to the test when it[…]
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"I recommend BOLT ON 110%, even to my competing shops!"

Dec 01, 2017
We caught up with Gary Kasbarian, Manager of Carotech Automotive & Tire who was looking for a way to help enhance his shop and take it to a new level.
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Shop Owner of Motorcar Alternatives Shares His Success Story

Nov 20, 2017
It’s the most significant change to the service industry in decades, correcting all that is wrong with the current procedures. That's what Mobile Manager Pro can do for your shop.
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Wiser Adviser and The Car Doctor Talk Shop

Nov 17, 2017
BOLT ON has been hitting the airwaves a lot recently. Most recently, we’ve had our own Wiser Adviser (John Burkhauser) appear on The Car Doctor Radio Show. The Car Doctor is a 24/7 hotline where host, Ron Ananian, helps solve vehicle problems.
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Videos on Digital Inspections

Nov 15, 2017
A picture is worth 1000 words, but may not always tell the whole story. A picture can show leaks, heavily worn parts, and more; but parts that wear and have excessive movement need a video to relay the complete message. Sometimes there is no other[…]
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Introducing Review Manager

Sep 05, 2017
We all know how reviews can impact our business, whether good or bad. Because of this, we've created a new must-have feature that will increase the amount of trust vehicle owners have in your shop, and even help with your local SEO rankings.[…]
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How Reviews Boost Local SEO

Sep 01, 2017
Not only reviews help you build a reputation, they also boost your SEO and help you rank at the top of a Google search. Want to find out how? Read on! Reviews are great! They build trust, increase revenue, and make your business look good all[…]
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