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Shop Talk Blog

Our Shop Talk Blog shares the insider advice needed to increase profits & efficiency.
Learn what's working right now for repair shops all across the country.

'Reopening' Your Shop in a Post-COVID World

Aug 12, 2020
With the daily uncertainty of this evolving situation, shops need to stay fluid and flexible. In many places, the phases to reopening are well under way. But what does a phased reopening look like for shops everywhere? 
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Creating Customer Connections Through Communication

Jul 29, 2020
Customer retention is a high priority among shop owners, there's no doubt about that. We've all tried different avenues to ensure that crucial repeat business—discounts, rewards programs, etc. While those are no doubt effective means of customer[…]
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Resources to Train Automotive Professionals

Jul 24, 2020
Once you've purchased BOLT ON TECHNOLOGY software for your shop, the next step is to further train your automotive professionals. Becoming familiar with the ins and outs of your new software and continuing to learn the best ways to achieve the goals[…]
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How to Drive Traffic to Your Automotive Site

Jul 15, 2020
It's the 21st Century, so you  likely already have a website set up for your business. You know it's an essential item as a modern business owner, but how can you ensure that it's seen by potential customers? In order to make sure your website helps[…]
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Benefits of Digital Vehicle Inspections for Advisors

Jul 03, 2020
The service advisor is the hub of your service process, their time and energy is invaluable for shop organization and productivity—which is why you want to make the most of it. Auto repair software, and specifically digital vehicle inspections, are[…]
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Benefits of Digital Vehicle Inspections for Techs

Jun 24, 2020
Digital vehicle inspections don't just make things easier for customers, service advisors and owners—they directly benefit technicians in major ways. For many techs, miscommunication or lack of communication between the shop and the customer as well[…]
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Customer Retention vs. Customer Acquisition

Jun 17, 2020
When it comes to your customer base, there are certainly two things that are constantly on your mind: retention and acquisition. They’re both important for sustaining your shop, but what should be your primary focus? In the battle of customer[…]
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How Mobile Payments Can Make Your Auto Repair Shop More Efficient

Jun 12, 2020
Much like other aspects of a digital shop, the goal is to make sure all moving parts of your operations are running efficiently and seamlessly—and payments should be no different. 
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What Should My Auto Shop Website Include?

May 26, 2020
To get the most out of your shop’s website, there are certainly some essential elements that you should consider implementing. The people coming to your auto shop website are seeking out more information for your shop, so what you make available is[…]
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How To Improve Communication With The Service Bay

May 22, 2020
When it comes to efficiency and management, clear and consistent communication is the only way for all those involved in shop operations to understand exactly what is going on at any given moment. An inability to convey important information can[…]
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