How To Grow Your Quick Lube Business
So you've decided you want to grow your oil change business, but aren't sure how to enact that...
When it comes to sharing an estimate, this can be a stressful experience for not only the customer, but for the shop. It's a delicate part of the repair process, so as a result, it should be handled thoughtfully. Bringing your patience and taking[…]
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Creating Customer Connections Through Communication
Jul 29, 2020
Customer retention is a high priority among shop owners, there's no doubt about that. We've all tried different avenues to ensure that crucial repeat business—discounts, rewards programs, etc. While those are no doubt effective means of customer[…]
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