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Shop Talk Blog | Auto Repair Software

Our Shop Talk Blog shares the insider advice needed to increase profits & efficiency.
Learn what's working right now for repair shops all across the country.

Benefits of Digital Vehicle Inspections for Techs

Jun 24, 2020
Digital vehicle inspections don't just make things easier for customers, service advisors and owners—they directly benefit technicians in major ways. For many techs, miscommunication or lack of communication between the shop and the customer as well[…]
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How Mobile Payments Can Make Your Auto Repair Shop More Efficient

Jun 12, 2020
Much like other aspects of a digital shop, the goal is to make sure all moving parts of your operations are running efficiently and seamlessly—and payments should be no different. 
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What Should My Auto Shop Website Include?

May 26, 2020
To get the most out of your shop’s website, there are certainly some essential elements that you should consider implementing. The people coming to your auto shop website are seeking out more information for your shop, so what you make available is[…]
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How To Improve Your Auto Repair Shop’s Performance

May 19, 2020
They say the biggest room in the world is the room for improvement. When it comes to growing your shop, sometimes this means looking to improve what you do and how you do it. The three top things on every owner’s mind are Average Repair Orders, car[…]
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Technology That Makes a Service Advisor’s Job Easier

May 15, 2020
Between corresponding with customers and communicating with technicians, service advisors have a lot on their plates. It can be easy to get bogged down in the little things and lose time and efficiency—feeling like they can never get ahead on work.[…]
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Setting Expectations for Your Customers with Auto Repair Software

May 12, 2020
The importance of setting expectations for your customers cannot be understated. The absence of good communication can often lead to customers feeling anxious due to being left out of the loop. By relaying information regularly, however,[…]
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Introducing NextGear® — Making Shift Happen for Auto Repair Shops Like Never Before

Apr 08, 2020
For years, we’ve been telling automotive repair shops about the time-saving and customer relationship-building power of digital vehicle inspection (DVI) software. Through the power of DVIs, auto repair shops around the country are able to not only[…]
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What Customers Are Looking For In an Auto Repair Shop

Feb 17, 2020
Keeping customers happy is the most important part of business ownership. As an owner, you’re likely always wondering how to better your customer experience to keep those loyal to your shop continuously happy while simultaneously bringing in and[…]
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3 Digital Tips To Gain Customers in The Automotive Repair Business

Feb 10, 2020
As an owner, constantly being on the lookout for new business comes with the territory. At times it can feel daunting to effectively communicate the great work your shop does in order to attract new customers. Traditional marketing can work well,[…]
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Showcase Your Auto Repair Shop’s Selling Points

Jan 27, 2020
Your website and general digital presence are 24/7 sales tools for your auto repair shop. Leverage them effectively and you will meet your potential customers online as they’re searching and drive the necessary foot traffic to your shop. 
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