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Shop Talk Blog | Auto Repair Software

Our Shop Talk Blog shares the insider advice needed to increase profits & efficiency.
Learn what's working right now for repair shops all across the country.

Increase Efficiency With Fleet Management Software

Oct 08, 2021
As a facility that exclusively services fleet vehicles, time is constantly on your mind. Thoughts surrounding how quickly a vehicle can be serviced, or how accurately you can predict the amount of time until its next needed service may be at the top[…]
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Steps to Effectively Sharing a Car Repair Estimate with Your Customers

Jul 26, 2021
When it comes to sharing an estimate, this can be a stressful experience for not only the customer, but for the shop. It's a delicate part of the repair process, so as a result, it should be handled thoughtfully. Bringing your patience and taking[…]
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Steps To Going Paperless At Your Auto Repair Shop

Apr 19, 2021
It's true, going green is all the rage these days. But while it has a lot of benefits for the environment, there are also a ton of benefits for your shop. Making the shift from paper to digital may take an adjustment period, but when all is said and[…]
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Do Your Service Advisors Have The Tools They Need?

Apr 01, 2021
As the liaison between customers and technicians, service advisors have a lot on their plate most days. Not only are they working hard to meet the needs of the customer, but also to track and manage the flow of work from drop-off to pick up. 
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Improving Your Dealership's Efficiency and Profitability

Feb 04, 2021
As the old saying goes, time is money. The less time you spend on time-consuming tasks, the more time you can invest in other parts of your business. While improving efficiency within your dealership can lead to a greater profitability—you'll also[…]
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'Reopening' Your Shop in a Post-COVID World

Aug 12, 2020
With the daily uncertainty of this evolving situation, shops need to stay fluid and flexible. In many places, the phases to reopening are well under way. But what does a phased reopening look like for shops everywhere? 
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How To Improve Communication With The Service Bay

May 22, 2020
When it comes to efficiency and management, clear and consistent communication is the only way for all those involved in shop operations to understand exactly what is going on at any given moment. An inability to convey important information can[…]
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Should I Increase My Average Repair Order or Increase My Car Count?

Nov 06, 2019
As a shop owner, it’s likely that growing your business is always top of mind—and a part of growing your business involves increasing the amount of revenue that is being brought in. You probably know of a few ways to make this happen[…]
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Tips to Increase Car Count

Dec 07, 2018
The number one need for any automotive repair shop is always customers. How else would you make money? There are many ways to increase your gross sales, but most automotive repair shop owners will agree that the most common way to increase sales is[…]
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Tips For Writing Up Service Orders

Jan 19, 2018
In the previous blog "Getting Info Before the Customer Arrives," we discussed how important proper communication is to the whole service process. We even did a breakdown of possible places that communication can fail. This blog we will focus on […]
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