Shop Talk Blog | Auto Repair Software

We are in the digital age. Your shop is now a 24/7 business because your customers are searching for you online. What will they find?  BOLT ON TECHNOLOGY's Pit Stop, offers shops the ability to build out websites that are already SEO-optimized. Our[…]

Carrier filtering can be a stressful feature for business owners attempting to communicate with their customers via text messaging. We’ll break down the what, why, and how so you’re aware of this feature implemented by wireless carriers and the[…]

Starting in spring of 2020, shops have had to drastically change the way they do business. Amidst all the shutdowns, shops across the nation were able to keep their doors open as essential businesses. While open to customers, auto repair in the[…]

If we've learned anything this year, it's to expect the unexpected. Any plans or predictions we made for 2020 in 2019 were more or less dashed beginning in March of 2020 in the wake of COVID-19. So at this point, when we look to 2021, we may feel an[…]

Selling can often feel like an uphill battle when it comes to auto repair services. The average customer is relatively uninformed about their vehicle and a lot of what service advisors attempt to communicate goes over their heads. The general lack[…]

This year has turned the way we have to conduct business on its head. The reality is our day to day operations are no longer what they once were. There are new guidelines and procedures and the repair business as a whole has no choice but to adapt[…]

With the daily uncertainty of this evolving situation, shops need to stay fluid and flexible. In many places, the phases to reopening are well under way. But what does a phased reopening look like for shops everywhere? 

The service advisor is the hub of your service process, their time and energy is invaluable for shop organization and productivity—which is why you want to make the most of it. Auto repair software, and specifically digital vehicle inspections, are[…]

Digital vehicle inspections don't just make things easier for customers, service advisors and owners—they directly benefit technicians in major ways. For many techs, miscommunication or lack of communication between the shop and the customer as well[…]

Keeping customers happy is the most important part of business ownership. As an owner, you’re likely always wondering how to better your customer experience to keep those loyal to your shop continuously happy while simultaneously bringing in and[…]