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Shop Talk Blog | Auto Repair Software

Our Shop Talk Blog shares the insider advice needed to increase profits & efficiency.
Learn what's working right now for repair shops all across the country.

What Customers Are Looking For In an Auto Repair Shop

Feb 17, 2020
Keeping customers happy is the most important part of business ownership. As an owner, you’re likely always wondering how to better your customer experience to keep those loyal to your shop continuously happy while simultaneously bringing in and[…]
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3 Digital Tips To Gain Customers in The Automotive Repair Business

Feb 10, 2020
As an owner, constantly being on the lookout for new business comes with the territory. At times it can feel daunting to effectively communicate the great work your shop does in order to attract new customers. Traditional marketing can work well,[…]
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Overcoming Negative Perception In Auto Repair

Feb 03, 2020
It can be hard trying to control the sometimes uncontrollable. Perceptions are tricky and easily spread, which is nerve-wracking for a shop owner. Unfortunately our industry has been plagued for a long time with the cloud of negative feelings that[…]
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Using Mechanic Invoice Software to Create a Positive Customer Experience

Nov 15, 2019
Auto repair (mechanic) invoices are essential tools that auto repair shops use to collect payment for services performed. Traditionally, they have been simple paper invoices that both the auto repair shop and customers use to keep a record of the[…]
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Succession Plans for Your Auto Repair Shop

Sep 17, 2019
In a recent industry study conducted by BOLT ON TECHNOLOGY and PTEN Magazine, more than half of shop-owning respondents indicated that they plan to retire in the next ten years. While many shop owners will be moving into the next stage of their[…]
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How to Successfully Run an Auto Repair Business

Aug 30, 2019
Many shop owners initially get into business for their general love of repairing cars, but day-to-day operations can take their toll. When shop owners let their days take control of their shop, they begin to feel one step behind. How much do we[…]
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Digital Inspection Myths Debunked

Jun 13, 2019
Change can be scary for even the most open-minded auto repair shop owner. The new trend of utilizing digital inspection software in automotive repair shops isn't met without its own push backs from shop owners. Our goal is to help shops overcome[…]
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How Customer Reviews Improve Auto SEO

Jun 12, 2019
You might think customer reviews have only one purpose: to give customers a public voice about your business. While this may be true, customer reviews actually hold a much greater importance. 
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Biggest Pain Points in Auto Repair

Apr 01, 2019
Shop owners across the country all suffer from some of the same pain points in their automotive repair shop. It’s more than knowing what goals to set, or the best practices for communicating with a customer. It's fundamental, every day, mundane[…]
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How to Up-Sell Service Appointments at Your Repair Shop

Mar 07, 2019
As a seasoned automotive repair shop owner, you know by now that it costs more to win new business than it does to capitalize on the repeat customers your shop already has. Think about your customers and their spending habits. Do they only come to[…]
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